Last Updated: 01-Jan-2025
Welcome to The Microedge. By accessing or using our website and services, you agree to be bound by these Terms & Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By using our website, digital products, and services, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions, along with any additional policies referenced herein.
2. Our Services
The Microedge is a full-service digital company specializing in website design, software development, digital marketing, and related solutions. We deliver our services through online platforms and remote support, and all services provided are subject to these Terms.
3. Method of Support
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Remote Assistance:
Our support services may be provided remotely. With your consent, our service engineers may access your device via remote control to resolve issues or demonstrate solutions. -
Communication:
Support may be provided via telephone, email, chat, or remote access. During or after the service, a log file or record may be created to document the work performed. -
Scope:
Our support is provided only for the devices and software registered with us. We are not responsible for any hardware or software not explicitly covered under your service agreement.
4. Exclusions from Services
The Microedge shall not be held responsible if:
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Unauthorized modifications are made to the system.
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Incompatible peripherals or software are used.
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Instructions provided in the product manual are not followed.
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The system has suffered physical damage, electrical faults, or accidents.
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You fail to perform regular data backups or maintain a disaster recovery plan.
5. Permitted Use & Prohibited Conduct
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Authorized Use:
You agree to use our website and services solely for lawful purposes and in compliance with all applicable laws. -
Restrictions:
You must not engage in any conduct that disrupts our services or harms our systems, including but not limited to hacking, unauthorized access, or the distribution of malicious software. Additionally, you shall not post or distribute any content that violates the rights of others or is deemed inappropriate by The Microedge. -
Account Security:
You are responsible for maintaining the confidentiality of your account details and must not share your credentials with others.
6. Usage Policy
We expect you to use our services in a fair and respectful manner. Abuse or misuse of our support services, including repeated or intentional misuse, may result in termination of your account and service agreement without entitlement to any refund.
7. Indemnification
You agree to indemnify, defend, and hold harmless The Microedge, its directors, officers, employees, and agents from any claims, damages, or liabilities arising from your use of our services, your violation of these Terms, or any breach of your representations.
8. Termination
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Termination by Us:
The Microedge reserves the right to terminate or suspend your access to our services at any time for violations of these Terms or for any conduct deemed harmful to our operations. -
Termination by You:
You may terminate your use of our services at any time. However, any fees paid are non-refundable, and termination will not affect any accrued obligations. -
Effect of Termination:
Upon termination, all rights granted to you under these Terms will cease immediately, and you must promptly discontinue all use of our services.
9. Limitation of Liability
In no event shall The Microedge be liable for any indirect, incidental, special, or consequential damages, including loss of profits, revenue, data, or use, arising out of or in connection with your use of our services. Our total liability shall not exceed the amount paid by you for the specific service during the period in which the claim arises.
10. Disclaimer
The Microedge provides its services “as is” without any warranties of any kind, either express or implied. We do not guarantee the accuracy, completeness, or reliability of any information provided and assume no liability for errors or omissions.
11. Interpretation, Modification, and Governing Law
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Interpretation:
These Terms & Conditions constitute the entire agreement between you and The Microedge regarding the use of our services. They supersede any previous agreements. -
Modifications:
The Microedge may amend these Terms at any time by posting an updated version on our website. Your continued use of our services following any changes signifies your acceptance of the revised Terms. -
Governing Law:
These Terms shall be governed by and construed in accordance with the laws of United State, without regard to its conflict of law provisions.
12. Contact Information
If you have any questions or concerns regarding these Terms & Conditions, please contact us at:
Email: info@themicroedge
Website: www.themicroedge.com
By using our services, you acknowledge that you have read, understood, and agree to these Terms & Conditions in their entirety.
This document was last updated on 01-Jan-2025.